British Airways Concorde Room London T5

Super disappointing, cannot recommend. For how much it cost, this was a far inferior experience vs virgin, Emirates and most 1st airline lounges due to the service provided from the dinning staff. The amenities, bar, front service desk was fantastic as you would expect from a first class lounge. Ca

Very nice place, British decor, various seating options. Food is good, but not extraordinary. Service is very friendly, could be a bit more proactive though. Shower facilities are lousy! I still enjoyed my stay and the afternoon tea is amazing!

What an amazing way to start the first class experience! Exceeded expectations completely. The food was delicious, my glass was never empty - the service was exemplary, just like on the flight. Very hushed surroundings, definitely felt like formal Michelin dining and could not hear the buzz of the t

An excellent lounge to wait in prior to your flight. The atmosphere is pleasant and calm, and generally the service is good. Sometimes it can be proactive, sometimes not. The food is good though there could be a little more fine dining to it, given it's above even the First Class lounge. The staff i

Pretty Disappointing Second visit to BA's premier lounge and left underwhelmed We had a couple of hours before our long haul flight and were looking forward to a nice meal then some relaxation. We were seated at a table in the restauraunt area very promptly, served drinks and ordered starter, main a